Frequently Asked Questions - Shopperwear
These are the most frequently asked questions on Shopperwear Forum by our customers from time to time. We have created this collection of questions to better serve your needs and demands while using Shopperwear.com. We have assembled all the best queries from our clients and have highlighted here for everyone to read. We always like feedbacks from our wonderful customers so that we could make modifications to our website if necessary.
How do I create an account in Shopperwear.com?
You can create an account by signing up with us on our account page which is present on the top right corner of your screen. You need to fill in the form and provide information like name, email address and finally submit it after entering the captcha code. You will automatically be directed to the customer dashboard.
What are the service offered after registering with Shopperwear.com?
Shopperwear.com provides all it's customers with a dashboard where you can personalize your private information like billing address, shipping address, wishlist, view order status, comparisons, track shipping status, view order history, place an order, delete an order, write reviews, post comments on our blog section and receive timely updates about latest products and discounts.
How do I place an order in Shopperwear.com?
You can place and order either as a registered user or as a guest user. However as a guest user you have to provide your shipping and billing address while checking out for placing your order. You can add items by adding products to your shopping cart and finally proceeding for checkout and carrying out necessary payment modules like paypal payments or payments through credit/debit cards. You will receive an email after placing an order and we will get you informed about you invoice and shipping status through phone calls and email support.
How do I cancel my order?
Yes, you can cancel your order before shipping and get a full money back, however cancelling your order after post shipping process is not possible in anyway. We provide full time support through phone calls therefore please feel free to contact us in case of any query.
How can I apply for money back?
Yes, you can apply for a complete money back if the package that we deliver is found to be in a compromised state or the package is empty or the product is in a damaged condition. We also offer phone support in case of any queries and conditions that arise during shipping and delivery process. Customers can apply for an exchange if they wish to.
Can I apply to exchange my product?
Yes, Yes surely you can exchange your product and get another one in no time. Our support team is there to help you out throughout the process. Please feel free to contact us in case of any issue on customer satisfaction.
Do I get discounts and coupons?
Yes, we want our customers to be happy and satisfied. We provide our customers with full discounts and coupons based on the shopping amount and previous shopping history. We keep records of each and very customers who buy products from Shopperwear.com. We take complete care of our customers and provide our customers with all new and latest products at a very cheap price and more discounts rates than others. We personally provide coupon codes to our best customers thus offering heavy discounts on certain products of choice either through emails or phone support.
How can I deactivate my account?
Users of Shopperwear.com has the full right to deactivate their account any time by contacting us through emails or phone calls. You can inform us to deactivate your account and in 6-7 working days we will deactivate your account and send you a confirmation email or we will try to contact you through phone calls and inform you about you account been deactivated. We always welcome our returning customers to carry on the same shopping experience again.
